Here is a copy of the latest message from the board of directors.
"June 21, 2012
Important Message from the board of Directors:
There have been attempts by a very small group of members to defame and discredit staff. The members involved are so determined in their efforts that have gone beyond just being annoying and bothersome. They have tried to bring criminal charges against the staff, by making false and inflammatory claims to the police.
The board was informed that on one occasion, a member came to office just before 8:00am, one Friday morning... two hours before open office hours, looking for a particular staff person. The member was greeted by an employee, and asked to speak with the individual they had sought. The member was told that the person they were looking for was not in the office.
The member did not believe the employee, and barged their way into the office, so they could see for themselves whether or not the staff was available. Words were exchanged, due to teh member's rude and aggressive behaviour. The member furthered their actions by calling the police, and falsely claiming that they were assaulted by the staff.
In another case, the manager reported that a member came to office, and started shouting and accusing her and the maintenance staff of changing the lock on their door. The manager told the member that the lock had not been changed, and the co-op cannot legally change a member's lock without their permission. However, the member was determined to cause trouble and refused to believe the manager.
The member waited outside the office, as the manager called Peter during his lunch hour to inquiry if he knew anything about the lock issue. Peter had no idea what the member was talking about. He suggested that the manager try lubricating the lock, in case it was stuck. The manager accompanied the member to their unit, lubricated the lock and asked the member to try unlocking the door. To the manager's surprise, the member became even more angry, refused to try the key, and stormed off shouting that they were going to call the police.
When Peter/maintenance returned from lunch, he met the police and the member in the lobby. The police , member, and Peter went to the member's unit. The police asked the member to unlock the door. Peter observed as the key easily turned in the lock "like a hot knife through butter".
Incredidloulsy, the member began to argue with the police, and continued to insist that teh staff had changed the lock. When the police asked the member why they were accusing the staff of changing the lock, when it was obvious that the lock had not been changed, and they had access to their unit... the member replied "because I know them." The police was not amused, and told the member that they have real police business to address.
In both cases, before the police arrived, the members told selected members about their charge against the staff, in an effort to garner support. In both cases, after the damage had been done, the members came forward and apologized to staff for making false claims. However, they neglected to tell other members about their wrongdoing.
The apologies were meaningless to the staff, because they were only said after the members realize that their efforts to discredit the staff have failed. Also, these members are part of a very small group with a history of trying to defame staff. Reports by staff to Boards past and present include: accusations that the manager stole mail from a member's mail slot; the staff conspired to steal some very expensive clothing from a member; the manager has turned members against them; letters from members to the board are not being submitted... the list goes on.
The stories are passed from member to member, before being circulated back to the staff. Unbeknown to these members is that the majority do not believed their accusations, whether they hear the tale first hand or not.
The Board and staff have been patient, even to the point of ignoring most of the charges. However, the directors are employers and can no longer allow the harrassment of the staff to continue unabated. Records of these charges are being kept, and police records of the false charges can be obtained. The bylaws allows for eviction of members who interfere & harass staff."